Admin review of chats of user (filter by user/s)

YATISH_GOEL · July 7, 2021, 7:22pm

aerovulpe · July 8, 2021, 11:15pm

You can review chat data using the ChatKitty Platform API.

Here’s a link to the ChatKitty Swagger API explorer to get you started.

YATISH_GOEL · July 10, 2021, 7:42am

A. Can admin respond in direct channel?
B. Can admin review messages of direct or private channel that he or she is not a part of?

aerovulpe · July 11, 2021, 4:17am

Yes, the Platform API gives you complete control of your application’s chat data.

YATISH_GOEL · July 16, 2021, 8:53pm

Yes that can solve query B.

What about query A. If 2 users (not admin) are there in a direct channel, can admin message in that channel?

aerovulpe · July 17, 2021, 6:56am

Yeah, you can use the Platform API Platform API OpenAPI Specification (OAS) | ChatKitty to send an admin message.

Currently, there isn’t a server-side SDK written in Java but you can call the Platform API using any Java HTTP client library.