Admin review of chats of user (filter by user/s)

Admin review of chats of user (filter by user/s)

  1. Via dashboard.
  2. Via app - mobile or web.

You can review chat data using the ChatKitty Platform API.

Here’s a link to the ChatKitty Swagger API explorer to get you started.

https://swagger.chatkitty.com/

A. Can admin respond in direct channel?
B. Can admin review messages of direct or private channel that he or she is not a part of?

Yes, the Platform API gives you complete control of your application’s chat data.

Yes that can solve query B.

What about query A. If 2 users (not admin) are there in a direct channel, can admin message in that channel?

  1. Also do you have a server-side-sdk for java?

Yeah, you can use the Platform API Platform API Documentation to send an admin message.

Currently, there isn’t a server-side SDK written in Java but you can call the Platform API using any Java HTTP client library.